Support

How can we help?

Common questions below. If you're stuck or have feedback, email us — a real person reads it.

Get in touch

Questions, bugs, or feature ideas — we'd love to hear from you.

Email support

Frequently asked

How do the free previews work?

You get three previews for free — total, not per month. After that, a subscription unlocks unlimited previews.

Do I have to subscribe to try it?

No. The three free previews let you paint a yard, generate a result, and see a plant list before you decide.

How do I cancel my subscription?

Subscriptions are billed through Apple. Cancel anytime in Settings → Apple ID → Subscriptions. You keep Pro until the end of the period you've paid for.

Why does YardPaint need a photo of my yard?

The preview is built from your photo — that's what makes it your yard and not a stock image. The photo is sent securely to our image provider to generate the result. See our Privacy Policy for details.

Are the plant suggestions right for where I live?

Plants are matched to your USDA hardiness zone. Treat the list as a strong starting point and confirm availability and placement with a local nursery.

Will my yard look exactly like the preview?

The preview is a realistic illustration to help you plan — not a guarantee. Real results depend on the plants you buy, your soil, and how things grow in.

How do I delete my account and data?

In the app, go to Settings → Delete Account. It permanently removes your account, photos, and previews. See the Delete your data page for what happens.

What devices are supported?

YardPaint is an iPhone app and requires a recent version of iOS.

Looking for our Privacy Policy, Terms, or how to delete your data?